Privacy Policy

At Power a Life ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This privacy policy informs you how we manage your personal data when you visit our website, build a quote, or purchase corporate merchandise.

1. Important Information & Who We Are

This privacy policy explains how Power a Life collects and processes personal data through your use of this website, including details provided when you request a quote, download a catalogue, or communicate with our team.

Legal & Operating Entities:

• Full legal entity: Sustainable Development Enterprises Ltd t/a Power a Life
• Company Registration: Registered in Scotland (Company No. SC563148)
• Email address: paul@poweralife.com
• UK operating address: Spaces, Euston Road, London, United Kingdom

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the opportunity to address your questions first, so please contact us directly.

2. The Data We Collect About You

Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different categories of personal data, including:

• Identity Data: first name, last name, and company name.
• Contact Data: business email address, billing address, delivery address, and telephone numbers.
• Transaction Data: details about quotes you have built, requested quantities, merchandise specifications, and bespoke gift packaging selections.
• Technical Data: browser type and version, time zone setting, and device operating system.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we process data in the following circumstances:

• To generate and process your digital merchandise quotes, visual proofs, and production orders.
• To manage our ongoing relationship with you as a corporate client or trade partner.
• Where necessary for our legitimate business interests and your fundamental rights do not override those interests.
• Where we must comply with legal or regulatory accounting obligations.

4. Data Security & Retention

We enforce rigorous technical and organizational security measures to prevent personal data from being accidentally lost, used, altered, or accessed without authorization. Access is restricted strictly to team members, contractors, and partners who require it to prepare quotes and deliver merchandise.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, taxation, and accounting compliance obligations.

5. Live Quotes, E-Signatures & Tracked Proposals

When our team shares a live quotation link or proposal, we record usage signals to provide prompt client support and verify order specifications:

• Interactions Recorded: timestamp of opening, duration viewed, configuration options tested (quantities, packaging, print options), downloads, and browser type. IP addresses are converted into one-way cryptographic hashes; raw IP addresses are never retained.
• Zero Cookies: quote view links do not place tracking cookies or persistent local storage markers on your machine. Automated security scanners are filtered out.
• Uploaded Artwork: logos and artwork files uploaded to preview visual concepts are utilized solely for rendering mock-ups for that quote.
• Quote Approval & E-Signature: upon signing an order, we record name, title, organization, email, acceptance timestamp, hashed IP, and quotation version. This record is sealed with a cryptographic digest for tamper evidence.
• Retention & Deletion: quote viewing logs are automatically expunged after 12 months. Executed contracts and order records are retained for 6 years in compliance with statutory audit standards. You may request deletion of viewing logs anytime by contacting paul@poweralife.com.

6. Your Statutory Rights

Under UK data protection law, you possess enforceable rights regarding your personal records, including the right to request access, correction, erasure, restriction of processing, data portability, and withdrawal of consent.

To exercise any of these rights, please write to paul@poweralife.com.

7. Governing Law & Jurisdiction

Sustainable Development Enterprises Ltd is incorporated in Scotland. This privacy policy and any matters arising from it are governed exclusively by the laws of Scotland, and the Scottish courts hold exclusive jurisdiction.